Dec 182012
 

If organisations are already certified to AS9100, AS9120 or AS9110 they would have recently received an email from the IAQG regarding the OASIS Database and your administrators.  They requested that all administrators log in to prevent themselves being removed during the clearing process of inactive accounts.

Many organisations did not login and now their account has been shown as inactive, their customers have also been notified if they had them on their watchlist.  This is also preventing Certification Bodies from doing any work on their account such as upload reports.  This would result in them becoming removed from the scheme due to non-maintenance of the OASIS Database.

In order to remove this you need to login to the OASIS database, if you have forgotten your password then there is a link to request it to be sent to your email address.  Certification Bodies do not know these and have not got access to them, if you are having problems you need to contact the IAQG directly, their number is on the website.  https://www.sae.org/?PORTAL_CODE=IAQG&WORKAREA=FORGOTPASSWORD .

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Dec 152012
 

It has recently been brought to the attention of IMS that there are concerns within the aerospace industry regarding organisations internal audits, especially taking into account organisations certified to AS9100, AS9120 and AS9110.

There are various points within the Aerospace Scheme standards that refer to ensuring the Management System takes into account customer and regulatory requirements (4.1-The organisation’s quality management system shall also address customer and applicable statutory and regulatory quality management system requirements) is an example.  This implies that when applying the management system requirements the organisation needs to include customer and regulatory requirements.

One of the concerns being identified is that the internal audit plans and processes are not identifying applicable customer and regulatory requirements and being audited accordingly.  Many organisations are performing their internal audits against the Aerospace Standard clauses but not considering the other standards which may be applicable to them.  As an example, the internal audits should review compliance with customer specifications which may be referenced within contracts.  This could also include CAA, EASA and FAA requirements etc. The “note” within the internal audit clause states “Planned arrangements include customer contractual requirements” when making reference to the internal audit plans.

With this in mind, IMS Auditors will be reviewing internal audit plans in greater detail to ensure that customer, regulatory and statutory requirements have been planned and audited sufficiently.  Auditors will need to see that the Audit Plan/Schedule covers all requirements and the internal audit records cover the above.

 

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Sep 062011
 

According to clause 4.2.2.1 of AS9101, a top management interview is now mandatory during on-site audits.  This needs to happen for every audit or once per year if multiple visits are performed each year.

Top Management is defined as a person or group of people who directs and controls and organisation at the highest level.

This is going to lead to a big change for many organisations who historically have not been involved with the Certification Audits.

Top Management will be interviewed to evaluate certain criteria as defined within AS9101 clause 4.1.2.1 and will include an awareness of the policy and objectives, top management commitment and actions taken to address issues when not meeting customer performance expectations.

Organisations need to ensure that Top Management is available during all on-site audits, this can be via telephone or video conference if face to face is not possible.

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Aug 222011
 

The new Aerospace standards are now in full swing and organisations are begining to be assessed to the new versions of AS9100, AS9120 and AS9110 (2009 versions).

Many users of the old standards will be familiar with the AS9101 checklist and some organisations used this for their internal audit processes.  The AS9101 document has been revised and is now an integral part of any organisations aerospace management system and careful consideration needs to be given to its use.  Although it is not a mandatory document to be used internally, organisations seeking approval to any aerospace standard needs to be aware of its contents as there are significant requirements built into the AS9101 document which need to be complied with in order to gain certification.

One of the major changes within the standards is the requirement to audit by process rather than clause based auditing.  Organisations need to ensure that they are performing effective internal audits by using the process approach to not only verify that the system is in compliance with the standard requirements but to also ensure that inputs and outputs to each process is defined and the process interactions are being controlled.  Further information on process based auditing will follow in subsequent blog updates.

Processes need to be identified and controlled, there are no defined methods for this but tools such as process flowcharts, turtle diagrams and SIPOCS are commonly used.

You will find within the AS9101 document a form called the Process Effectiveness Assessment Report, commonly known as the PEAR.  This is a tool which will be used by the Certification Body and can be used by organisations if they wish.  It will help organisations to identify the processes within their system, the monitoring and measurement requirements within that process and to establish if that process is effective.  Organisations can be compliant to the requirements of the standard but the process can be ineffective if it is not meeting the monitoring and measurement results required by the system or customer requirements.

There are many requirements built within the AS9101 document which need to be complied with and Certification Bodies will be requiring a significant amount of information to aid in the planning of the audit prior to any auditing activities taking place.

 

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